Polestar
Polestar 2 reliability & recalls
NHTSA data · verified Jul 12, 2026 · How to read this →
One open NHTSA investigation
- Recall Query RQ25004 ↗ — Loss of rear-view camera image
An investigation is a question NHTSA is asking, not a finding of a defect. It may close with no action, a manufacturer fix, or a recall.
Recall history
Most recent first. Every campaign below has a remedy on file with NHTSA. Expand a row for what NHTSA says and how it's fixed.
Sep 15, 2025 Back Over Prevention / Software Driver assistance (ADAS) Remedy available
27,816 vehicles · Prompted by a NHTSA investigation
The issue (NHTSA): Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.
Remedy (NHTSA): Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.
NHTSA campaign 25V615000 ↗Jul 2, 2025 Service Brakes Brakes OTA update
2 vehicles · Initiated by Polestar
The issue (NHTSA): Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 and 2024 Polestar 2 vehicles. In certain driving scenarios while coasting down a hill and using "One Pedal Drive," the vehicle may lose brake function.
Remedy (NHTSA): Owners are advised not to use "One Pedal Drive" until the repair has been completed. Polestar has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 18, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1061.
NHTSA campaign 25V409000 ↗Apr 25, 2025 Back Over Prevention / Software Driver assistance (ADAS) Remedy available
27,816 vehicles · Prompted by a NHTSA investigation
The issue (NHTSA): Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy (NHTSA): Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.
NHTSA campaign 25V280000 ↗Show all 7 recalls
Dec 18, 2024 Air Bags / Frontal / Driver Side / Inflator Module Airbags & seat belts Remedy available
7 vehicles · Initiated by Polestar
The issue (NHTSA): Polestar Automotive USA, Inc. (Polestar) is recalling certain 2024 Polestar 2 electric vehicles. The clamps may be improperly crimped on the driver's side inner far side air bag module (FSAB), which can cause the air bag to deploy improperly.
Remedy (NHTSA): Dealers will replace the driver's side inner FSAB, free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1044.
NHTSA campaign 24V939000 ↗Jun 26, 2024 Equipment / Electrical / Infotainment / Software Software OTA update
25,825 vehicles · Prompted by a NHTSA investigation
The issue (NHTSA): Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy (NHTSA): Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
NHTSA campaign 24V477000 ↗Jul 12, 2023 Suspension / Front / Control Arm / Lower Ball Joint Other equipment & body Remedy available
3 vehicles · Initiated by Polestar
The issue (NHTSA): Polestar Automotive USA, Inc. (Polestar) is recalling certain 2023 Polestar 2 vehicles. The front left lower ball joint may have been incorrectly installed, allowing the control arm to disconnect from the steering knuckle.
Remedy (NHTSA): Dealers will inspect and replace the ball joint fastening bolt as necessary, free of charge. Owner notification letters were mailed August 10, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10245.
NHTSA campaign 23V476000 ↗Feb 24, 2021 Electrical System / Propulsion System / Traction Battery / Management System/energy Control Module (bms/becm) / Software Battery & high-voltage OTA update
3,457 vehicles · Initiated by Polestar
The issue (NHTSA): Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.
Remedy (NHTSA): Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.
NHTSA campaign 21V110000 ↗What owners report
The top complaint categories owners submitted to NHTSA, by count. Bars show each category's size relative to this model's largest category.
Complaints are unverified consumer reports, not confirmed defects. One complaint can span multiple categories, so percentages are of the 584 total and may add up to more than 100%.
Complaints by model year
Raw counts — older model years have had more time on the road to accumulate reports. These are unverified consumer reports.
What this means
Every mainstream EV on the road carries recalls on its NHTSA file — a recall is the system working: a known issue gets documented and, almost always, fixed for free.
What actually matters is whether the remedies have shipped and whether NHTSA still has open questions. For the Polestar 2, all 7 recalls on file have a remedy available, and 1 NHTSA investigation is currently open (an open question, not a finding of a defect).
Keep going
Frequently asked questions
Is the Polestar 2 reliable?
"Reliability" is measured differently by different sources, and NHTSA doesn't publish a reliability score. What its public file — the basis for this page — shows for the Polestar 2 is 7 recalls, all with a remedy available, 1 open investigation, and 584 owner-submitted complaints — which are unverified reports, not confirmed defects. For predicted-reliability and owner-satisfaction verdicts, Consumer Reports and J.D. Power run large owner-survey panels; check their model pages for those ratings.
Does the Polestar 2 have any recalls?
Yes — NHTSA lists 7 recall campaigns for the Polestar 2. All of them have a remedy available. The most recent was filed Sep 15, 2025 and involved Back Over Prevention / Software. A recall is how a known issue gets fixed — usually free of charge — so the presence of recalls isn't the same as an unresolved problem.
Does the Polestar 2 have battery problems?
NHTSA's file lists 1 recall classified to the battery / high-voltage group and 4 owner complaints (unverified consumer reports) that touch the battery. Owner complaints are unverified and one complaint can span more than one category, so treat the count as a signal of what owners raise, not a defect rate.