Mercedes-Benz
Mercedes-Benz EQS reliability & recalls
NHTSA data · verified Jul 12, 2026 · How to read this →
Recall history
Most recent first. Every campaign below has a remedy on file with NHTSA. Expand a row for what NHTSA says and how it's fixed.
Jun 5, 2025 Back Over Prevention / Warnings / External/pedestrian Alert Driver assistance (ADAS) Remedy available
94 vehicles · Initiated by Mercedes-Benz
The issue (NHTSA): Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Remedy (NHTSA): Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
NHTSA campaign 25V366000 ↗May 12, 2025 Electrical System / Wiring / Fuses And Circuit Breakers Other equipment & body Remedy available
443 vehicles · Initiated by Mercedes-Benz
The issue (NHTSA): Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.
Remedy (NHTSA): Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.
NHTSA campaign 25V255000 ↗Dec 20, 2024 Air Bags / Critical Fasteners Airbags & seat belts Remedy available
1 vehicles · Initiated by Mercedes-Benz
The issue (NHTSA): Mercedes-Benz USA, LLC (MBUSA) is recalling a certain 2023 EQS 450+ vehicle. The mounting brackets near the roof may have sharp edges that can damage the side-curtain air bag during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 214, "Side Impact Protection," and 226, "Ejection Mitigation."
Remedy (NHTSA): Dealers will inspect and if necessary, replace the window airbags, and mounting brackets, free of charge. Owner notification letters were mailed February 7, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025010005.
NHTSA campaign 24V960000 ↗Show all 18 recalls
May 28, 2024 Electrical System / Propulsion System / Traction Battery / Management System/energy Control Module (bms/becm) / Software Battery & high-voltage Remedy available
14,912 vehicles · Initiated by Mercedes-Benz
The issue (NHTSA): Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.
Remedy (NHTSA): Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.
NHTSA campaign 24V372000 ↗Feb 16, 2024 Electrical System / Wiring / Fuses And Circuit Breakers Other equipment & body Remedy available
31,848 vehicles · Initiated by Mercedes-Benz
The issue (NHTSA): Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Remedy (NHTSA): Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.
NHTSA campaign 24V115000 ↗Jun 30, 2023 Seat Belts / Rear/other / Buckle Assembly Airbags & seat belts Remedy available
6 vehicles · Initiated by Mercedes-Benz
The issue (NHTSA): Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS450 and 2022 EQS580 vehicles. The bolts that secure the rear seat belt buckles to the body of the vehicle may not be secured properly.
Remedy (NHTSA): Dealers will inspect and secure the rear seat belt buckle bolts, as necessary, free of charge. Owner notification letters were mailed July 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2023070009.
NHTSA campaign 23V464000 ↗Jun 5, 2023 Electrical System / Propulsion System Drivetrain & motor Remedy available
8,281 vehicles · Initiated by Mercedes-Benz
The issue (NHTSA): Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
Remedy (NHTSA): Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
NHTSA campaign 23V405000 ↗May 19, 2023 Electronic Stability Control (esc) / Control Module / Software Software Remedy available
7,558 vehicles · Initiated by Mercedes-Benz
The issue (NHTSA): Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, 2023 Maybach S 580, Maybach S 680, and S 580e vehicles. The electronic stability program (ESP) software may malfunction, which can result in disabled vehicle dynamics control systems, including the anti-lock brake system, acceleration slip regulation, electronic stability program, and electronic brake force distribution (ABS, ASR, ESP, and EBD), as well as a vehicle speed display failure.
Remedy (NHTSA): Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 23, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060004.
NHTSA campaign 23V360000 ↗May 2, 2023 Electrical System / Propulsion System / Traction Battery Thermal / Management / Software Battery & high-voltage Remedy available
3,828 vehicles · Initiated by Mercedes-Benz
The issue (NHTSA): Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."
Remedy (NHTSA): Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
NHTSA campaign 23V309000 ↗Feb 10, 2023 Electrical System / ADAS / Driver Monitoring / Camera/sensor Driver assistance (ADAS) Remedy available
3 vehicles · Initiated by Mercedes-Benz
The issue (NHTSA): Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS580 vehicles. The multi-purpose camera and the rearview mirror may be insufficiently attached to the windshield and may detach, impairing front passenger air bag deployment and various assistance systems, including Adaptive Cruise Control (DISTRONIC) with active steering assist, Brake Assists with pedestrian detection, Lane Keeping Assists, Traffic Sign Assist, Augmented Reality function and Rain and Light Sensors.
Remedy (NHTSA): Dealers will replace the windshield and reinstall the multi-purpose camera and rearview mirror as necessary, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023030002.
NHTSA campaign 23V074000 ↗Jul 11, 2022 Back Over Prevention / Display Function Driver assistance (ADAS) Remedy available
8,530 vehicles · Initiated by Mercedes-Benz
The issue (NHTSA): Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 AMG EQS53, EQS580, EQS450, 2021 S500, S580, and Maybach S580 vehicles. The rearview camera may not display the rearview image due to a software error in the MBUX multimedia system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy (NHTSA): Dealers will update the MBUX multimedia system software, free of charge. Owner notification letters are expected to be mailed August 19, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080002.
NHTSA campaign 22V493000 ↗Jul 1, 2022 Structure / Body / Bumpers Other equipment & body Remedy available
2,526 vehicles · Initiated by Mercedes-Benz
The issue (NHTSA): Mercedes-Benz, LLC (MBUSA) is recalling certain 2022 Mercedes-Benz EQS 450, EQS 580 and AMG EQS53 vehicles. The front or rear bumper tow ring assembly may have insufficient thread depth, which can result in the tow ring detaching from the vehicle.
Remedy (NHTSA): Dealers will inspect and replace the tow ring assembly thread, as necessary, free of charge. Owners notification letters were mailed August 24, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070019/20.
NHTSA campaign 22V467000 ↗Mar 25, 2022 Communication / Auto Crash Notification Other equipment & body Remedy available
8 vehicles · Initiated by Mercedes-Benz
The issue (NHTSA): Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450 and EQS 580 vehicles. A software error may cause the overhead control panel to become permanently deactivated.
Remedy (NHTSA): Dealers will update the overhead control panel software, free of charge. All vehicles have been remedied. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 22V190000 ↗Mar 25, 2022 Steering / Steering Wheel/handle Bar Other equipment & body Remedy available
8,396 vehicles · Initiated by Mercedes-Benz
The issue (NHTSA): Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
Remedy (NHTSA): Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
NHTSA campaign 22V189000 ↗Mar 18, 2022 Exterior Lighting / Hazard Flashing Warning Lights Other equipment & body Remedy available
9,156 vehicles · Initiated by Mercedes-Benz
The issue (NHTSA): Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.
Remedy (NHTSA): Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040013.
NHTSA campaign 22V167000 ↗Feb 25, 2022 Structure / Frame And Members Other equipment & body Remedy available
24 vehicles · Initiated by Mercedes-Benz
The issue (NHTSA): Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 450+, EQS 580 4Matic, and AMG EQS 53 4Matic+ vehicles. The ground connection on the front-left longitudinal member and an electrical connection for the electric auxiliary heater in the engine compartment may be improperly secured.
Remedy (NHTSA): Dealers will inspect the ground connection and the auxiliary heater electrical connection, and repair them as necessary, free of charge. Owner notification letters were mailed April 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022030019.
NHTSA campaign 22V112000 ↗Dec 27, 2021 Communication / Auto Crash Notification Other equipment & body OTA update
1,239 vehicles · Initiated by Mercedes-Benz
The issue (NHTSA): Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).
Remedy (NHTSA): The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
NHTSA campaign 21V00J000 ↗Nov 29, 2021 Electrical System / Software Software Remedy available
227 vehicles · Initiated by Mercedes-Benz
The issue (NHTSA): Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the driver.
Remedy (NHTSA): MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 21V931000 ↗What owners report
The top complaint categories owners submitted to NHTSA, by count. Bars show each category's size relative to this model's largest category.
Complaints are unverified consumer reports, not confirmed defects. One complaint can span multiple categories, so percentages are of the 123 total and may add up to more than 100%.
Complaints by model year
Raw counts — older model years have had more time on the road to accumulate reports. These are unverified consumer reports.
What this means
Every mainstream EV on the road carries recalls on its NHTSA file — a recall is the system working: a known issue gets documented and, almost always, fixed for free.
What actually matters is whether the remedies have shipped and whether NHTSA still has open questions. For the Mercedes-Benz EQS, all 18 recalls on file have a remedy available, and no NHTSA investigations are currently open.
Keep going
Frequently asked questions
Is the Mercedes-Benz EQS reliable?
"Reliability" is measured differently by different sources, and NHTSA doesn't publish a reliability score. What its public file — the basis for this page — shows for the Mercedes-Benz EQS is 18 recalls, all with a remedy available, no open investigations, and 123 owner-submitted complaints — which are unverified reports, not confirmed defects. For predicted-reliability and owner-satisfaction verdicts, Consumer Reports and J.D. Power run large owner-survey panels; check their model pages for those ratings.
Does the Mercedes-Benz EQS have any recalls?
Yes — NHTSA lists 18 recall campaigns for the Mercedes-Benz EQS. All of them have a remedy available. The most recent was filed Jun 5, 2025 and involved Back Over Prevention / Warnings / External/pedestrian Alert. A recall is how a known issue gets fixed — usually free of charge — so the presence of recalls isn't the same as an unresolved problem.
Does the Mercedes-Benz EQS have battery problems?
NHTSA's file lists 2 recalls classified to the battery / high-voltage group and 10 owner complaints (unverified consumer reports) that touch the battery. Owner complaints are unverified and one complaint can span more than one category, so treat the count as a signal of what owners raise, not a defect rate.