Mercedes-Benz
Mercedes-Benz CLA reliability & recalls
NHTSA data · verified Oct 8, 2026 · How to read this →
Recall history
Most recent first. Every campaign below has a remedy on file with NHTSA. Expand a row for what NHTSA says and how it's fixed.
May 1, 2026 Seat Belts / Front / Retractor Airbags & seat belts Remedy available
15 vehicles · Initiated by Mercedes-Benz
The issue (NHTSA): Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 CLA 350 4MATIC (EV) and CLA 250+ (EV) vehicles. The front passenger seat belt retractor may have been manufactured with a defect that prevents the deactivation of the child seat safety function (Automatic Locking Retractor). As a result, the seat belt may remain in a locked position and cannot be extended.
Remedy (NHTSA): Dealers will replace the front passenger seat belt, free of charge. Owner notification letters were mailed July 24, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 8, 2026.
NHTSA campaign 26V278000 ↗What owners report
The top complaint categories owners submitted to NHTSA, by count. Bars show each category's size relative to this model's largest category.
Complaints are unverified consumer reports, not confirmed defects. One complaint can span multiple categories, so percentages are of the 1 total and may add up to more than 100%.
Complaints by model year
Raw counts — older model years have had more time on the road to accumulate reports. These are unverified consumer reports.
What this means
Every mainstream EV on the road carries recalls on its NHTSA file — a recall is the system working: a known issue gets documented and, almost always, fixed for free.
What actually matters is whether the remedies have shipped and whether NHTSA still has open questions. For the Mercedes-Benz CLA, the single recall on file has a remedy available, and no NHTSA investigations are currently open.
Buying one used? Estimate its battery health →
Keep going
Frequently asked questions
Is the Mercedes-Benz CLA reliable?
"Reliability" is measured differently by different sources, and NHTSA doesn't publish a reliability score. What its public file — the basis for this page — shows for the Mercedes-Benz CLA is 1 recall, all with a remedy available, no open investigations, and 1 owner-submitted complaint — which are unverified reports, not confirmed defects. For predicted-reliability and owner-satisfaction verdicts, Consumer Reports and J.D. Power run large owner-survey panels; check their model pages for those ratings.
Does the Mercedes-Benz CLA have any recalls?
Yes — NHTSA lists 1 recall campaign for the Mercedes-Benz CLA. It has a remedy available. The most recent was filed May 1, 2026 and involved Seat Belts / Front / Retractor. A recall is how a known issue gets fixed — usually free of charge — so the presence of recalls isn't the same as an unresolved problem.
Does the Mercedes-Benz CLA have battery problems?
NHTSA's file shows no battery or high-voltage recalls for the Mercedes-Benz CLA, and no owner complaints classified to the battery category.