Mercedes-Benz

Mercedes-Benz CLA reliability & recalls

NHTSA data · verified Aug 12, 2026 · How to read this →

Complaints 0 tracked-EV median 64 unverified consumer reports
Investigations None open no open NHTSA investigations

Recall history

Most recent first. Every campaign below has a remedy on file with NHTSA. Expand a row for what NHTSA says and how it's fixed.

May 1, 2026 Seat Belts / Front / Retractor Airbags & seat belts Remedy available

15 vehicles · Initiated by Mercedes-Benz

The issue (NHTSA): Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 CLA 350 4MATIC (EV) and CLA 250+ (EV) vehicles. The front passenger seat belt retractor may have been manufactured with a defect that prevents the deactivation of the child seat safety function (Automatic Locking Retractor). As a result, the seat belt may remain in a locked position and cannot be extended.

Remedy (NHTSA): Dealers will replace the front passenger seat belt, free of charge. Owner notification letters were mailed July 24, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 8, 2026.

NHTSA campaign 26V278000 ↗

What owners report

No owner complaints have been classified for the Mercedes-Benz CLA yet.

What this means

Every mainstream EV on the road carries recalls on its NHTSA file — a recall is the system working: a known issue gets documented and, almost always, fixed for free.

What actually matters is whether the remedies have shipped and whether NHTSA still has open questions. For the Mercedes-Benz CLA, the single recall on file has a remedy available, and no NHTSA investigations are currently open.

Frequently asked questions

Is the Mercedes-Benz CLA reliable?

"Reliability" is measured differently by different sources, and NHTSA doesn't publish a reliability score. What its public file — the basis for this page — shows for the Mercedes-Benz CLA is 1 recall, all with a remedy available, no open investigations, and 0 owner-submitted complaints — which are unverified reports, not confirmed defects. For predicted-reliability and owner-satisfaction verdicts, Consumer Reports and J.D. Power run large owner-survey panels; check their model pages for those ratings.

Does the Mercedes-Benz CLA have any recalls?

Yes — NHTSA lists 1 recall campaign for the Mercedes-Benz CLA. It has a remedy available. The most recent was filed May 1, 2026 and involved Seat Belts / Front / Retractor. A recall is how a known issue gets fixed — usually free of charge — so the presence of recalls isn't the same as an unresolved problem.

Does the Mercedes-Benz CLA have battery problems?

NHTSA's file shows no battery or high-voltage recalls for the Mercedes-Benz CLA, and no owner complaints classified to the battery category.