Kia

Kia EV9 reliability & recalls

NHTSA data · verified Jul 12, 2026 · How to read this →

Complaints 231 ≈77/model-year · tracked-EV median 62 unverified consumer reports
Investigations None open no open NHTSA investigations

Recall history

Most recent first. Every campaign below has a remedy on file with NHTSA. Expand a row for what NHTSA says and how it's fixed.

Jul 2, 2026 Electrical System / Propulsion System / Traction Battery Battery & high-voltage Park Outside advisory Remedy available

8 vehicles · Initiated by Kia

The issue (NHTSA): Kia America, Inc. (Kia) is recalling certain 2022-2024 EV6 and 2024 EV9 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.

Remedy (NHTSA): Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 7, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC375. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 17, 2026.

NHTSA campaign 26V431000 ↗
Jan 26, 2026 Electrical System / Instrument Cluster/panel Other equipment & body OTA update

42,677 vehicles · Initiated by Kia

The issue (NHTSA): Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."

Remedy (NHTSA): The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.

NHTSA campaign 26V046000 ↗
Feb 24, 2025 Power Train / Driveline / Driveshaft Drivetrain & motor Remedy available

342 vehicles · Initiated by Kia

The issue (NHTSA): Kia America, Inc. (Kia) is recalling certain 2025 EV9 vehicles. The rear gear drive unit (GDU) motor shaft may have been improperly welded and become damaged, causing a loss of drive power.

Remedy (NHTSA): Dealers will replace the rear GDU, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC337.

NHTSA campaign 25V115000 ↗
Show all 9 recalls
Dec 20, 2024 Seats / Critical Fasteners Other equipment & body Remedy available

22,883 vehicles · Initiated by Kia

The issue (NHTSA): Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.

Remedy (NHTSA): Dealers will inspect and install mounting bolts as necessary free of charge. Owner notification letters were mailed January 24, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC329.

NHTSA campaign 24V962000 ↗
Oct 10, 2024 Electrical System / Software Software OTA update

14,163 vehicles · Initiated by Kia

The issue (NHTSA): Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Remedy (NHTSA): The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.

NHTSA campaign 24V757000 ↗
Sep 17, 2024 Parking Brake / Electrical / Control Module / Software Brakes Remedy available

12,400 vehicles · Initiated by Kia

The issue (NHTSA): Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. A software error may cause the remote smart parking assist feature, which allows the operator to remotely move the vehicle, to miscalculate stopping distances.

Remedy (NHTSA): Dealers will update the integrated electronic brake software, free of charge. Owner notification letters were mailed October 4, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC324.

NHTSA campaign 24V693000 ↗
Jun 4, 2024 Structure / Interior Panels / Ceiling Other equipment & body Remedy available

2,401 vehicles · Initiated by Kia

The issue (NHTSA): Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The headliner may not adequately protect passengers from impact in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In Interior Impact."

Remedy (NHTSA): Dealers will replace the impact absorbing plates mounted on the headliner, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC317.

NHTSA campaign 24V400000 ↗
May 14, 2024 Seat Belts / Front / Retractor Airbags & seat belts Remedy available

4 vehicles · Initiated by Kia

The issue (NHTSA): Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The front passenger seat belt retractor cover may not be secured properly, which can cause the front passenger seat belt automatic locking retractor (ALR) and emergency locking retractor (ELR) to not operate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."

Remedy (NHTSA): Dealers will replace the front passenger seat belt assembly, free of charge. Owner notification letters were mailed June 5, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC312.

NHTSA campaign 24V338000 ↗
Apr 16, 2024 Power Train / Driveline / Differential Unit Drivetrain & motor Remedy available

8 vehicles · Initiated by Kia

The issue (NHTSA): Kia America, Inc. (Kia) is recalling certain 2023 Niro EV and 2024 EV9 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up.

Remedy (NHTSA): Dealers will replace the gear drive unit, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC308.

NHTSA campaign 24V271000 ↗

What owners report

The top complaint categories owners submitted to NHTSA, by count. Bars show each category's size relative to this model's largest category.

Other equipment & body 106 · 46%
Software 46 · 20%
Battery & high-voltage 40 · 17%
Driver assistance (ADAS) 35 · 15%
Drivetrain & motor 25 · 11%

Complaints are unverified consumer reports, not confirmed defects. One complaint can span multiple categories, so percentages are of the 231 total and may add up to more than 100%.

Complaints by model year

2024 204 most reported
2025 11
2026 16

Raw counts — older model years have had more time on the road to accumulate reports. These are unverified consumer reports.

What this means

Every mainstream EV on the road carries recalls on its NHTSA file — a recall is the system working: a known issue gets documented and, almost always, fixed for free.

What actually matters is whether the remedies have shipped and whether NHTSA still has open questions. For the Kia EV9, all 9 recalls on file have a remedy available, and no NHTSA investigations are currently open.

Frequently asked questions

Is the Kia EV9 reliable?

"Reliability" is measured differently by different sources, and NHTSA doesn't publish a reliability score. What its public file — the basis for this page — shows for the Kia EV9 is 9 recalls, all with a remedy available, no open investigations, and 231 owner-submitted complaints — which are unverified reports, not confirmed defects. For predicted-reliability and owner-satisfaction verdicts, Consumer Reports and J.D. Power run large owner-survey panels; check their model pages for those ratings.

Does the Kia EV9 have any recalls?

Yes — NHTSA lists 9 recall campaigns for the Kia EV9. All of them have a remedy available. The most recent was filed Jul 2, 2026 and involved Electrical System / Propulsion System / Traction Battery. A recall is how a known issue gets fixed — usually free of charge — so the presence of recalls isn't the same as an unresolved problem.

Does the Kia EV9 have battery problems?

NHTSA's file lists 1 recall classified to the battery / high-voltage group and 40 owner complaints (unverified consumer reports) that touch the battery. One or more of those recalls carried a park-outside advisory while owners waited for the remedy — a precaution, not a confirmed fault in every vehicle. Owner complaints are unverified and one complaint can span more than one category, so treat the count as a signal of what owners raise, not a defect rate.